Business operation coordinator

Job Title: Business Operations Coordinator

Contract Period: 1yr

Working Location: Plano, TX 75075 (Onsite)

Work Hours: 08:30am ~ 17:30pm (subject to changed)

 

Responsibilities:

Execute and monitor internal business processes, including credit assessments, rate sourcing, legal and financial reviews, logistics business sessions (LBS) and customer onboarding workflows.

Coordinate cross-functional activities with Procurement, Legal, Operations, Finance, Settlement, and other teams to ensure seamless new business implementation and customer expansion.

Proactively track progress, follow up on approvals, and maintain project momentum.

Create, analyze, and maintain P&L models, pricing scenarios, and business case simulations to support financial and operational decisions.

Manage and maintain CRM and data systems (Salesforce, Cello, etc.) ensuring accuracy, data integrity, and usability for the Business Development team.

Support management with periodic reports, performance dashboards, and executive presentation materials.

Assist in planning and logistics for client meetings, business reviews, and business development events.

Identify and recommend process improvements to enhance efficiency and reporting accuracy.

Operate enterprise systems (Cello, Salesforce, SAP, etc.) to manage approvals, documentation, and reporting workflows. 

Conduct market and competitor research (Zoominfo, Panjiva, Navigator, etc.) to identify growth opportunities and emerging trends within logistics and supply chain markets.

 

Requirements/Qualifications:

Entry-level to 3 years of experience in business operations, sales operations, finance analysis, or related areas.

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Finance, Economics, or a related field.

Strong analytical and numerical skills; advanced Excel proficiency required.

Confident communicator who can coordinate across teams and take initiative in calls or meetings.

Strong organizational skills with the ability to manage multiple priorities with accuracy and attention to detail.

Quick learner with adaptability to new enterprise systems (Cello, Salesforce, ZoomInfo, Panjiva, SAP, etc.).

Proactive, self-driven, and collaborative with a solution-oriented mindset.

Genuine interest in logistics, digital transformation, and business operations within a global enterprise environment.

Bilingual is required (English/Korean) as the support team