***Duluth, GA*** Data Entry/ Customer Service - Bilingual Korean

Dear Candidate,

I hope you are doing well.

If you are interested in exploring this opportunity further, please feel free to send your resume to robert@geopaqlogic.com 

or contact me directly at 714-694-7129. I look forward to discussing how this role could be the next great step in your career.

 

Job Title: Data Entry/Customer Service/Logistics

Location: 3575 Koger BLVD Suite 375 , Duluth, GA 30096

Duration: 1 Year

Key Responsibilities

•    Documentation Management

o    Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).

o    Ensure compliance with company, customer, and regulatory documentation requirements.

o    Maintain accurate filing systems (digital and physical) for all logistics-related records.

•    Communication & Coordination

o    Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.

o    Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.

o    Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.

•    Invoicing & Financial Support

o    Generate, verify, and process logistics-related invoices in alignment with contractual agreements.

o    Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.

o    Assist in resolving discrepancies in billing, payments, and supporting claims processes.

 Qualifications

•    Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.

•    2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).

•    Strong organizational skills with attention to detail and accuracy.

•    Excellent communication skills (verbal and written) for cross-team and customer interactions.

•    Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.

•    Ability to manage multiple priorities in a fast-paced environment.

•    bilingual Koreans