IT Support / Specialist @ Mountain View, CA 94043 - Urgent Hiring

Hi,

Hope you are doing well!

Exclusively hiring for below position. If you are interested, please share Resume at john@geopaqlogic.com  OR you can reach me at 714-694-7107

 

Position: Senior IT Operations Specialist (Mid level to Senior)

Work Location: 645 Clyde Ave., Mountain View, CA 94043 (Onsite)

Contract Duration: 1+ Year

 

Note: Must be able to speak English/Korean bilingual

We are looking for enthusiastic and experienced senior IT Operations staff to join a team of 17 members (13 in the US and 4 offshore) from Tier 1 and Tier 2 IT Operations across multiple locations and time zones in the US and offshore. The main duties include understanding the overall enterprise IT Operations to support users, especially Korean-speaking VIPs; generating weekly reports; participating in on-call rotations and handling escalations; and working with multiple cross-functional teams.

 

Requirements:

·        Korean speaking Bilingual

·        Has previous experience in enterprise IT and a solid understanding of business culture

·        Proficiency in writing reports for management and presenting them.

·        Create weekly and monthly reports for management and customers and present them.

·        Identify root causes of issues and communicate effectively with management and customers.

·        Experience in supporting Windows 11 and Mac OS

 

Thanks!

John