Urgent Need - IT Asset/Product Operations Specialist - Bilingual Korean - Austin, TX

If you are interested please feel free to send your resume to robert@geopaqlogic.com

 

Job Title: Business Analyst

Work location: Austin, TX

Duration: 1 year

Bilingual(Korean) required

 

Responsibilities:

•    Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users

•    Manage the service and operation for a smooth service and operation for the customer

•    Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality.

•    Assesses product market data by interacting with sales, customer success, and customers.

•    Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions. 

•    Understands the competitive landscape and help define competitive strategy.

•    Create and update solution documents, including manuals, marketing contents, and reports

Requirements/Qualifications:

•    Bachelor’s degree preferred and/or related work experience

•    One to Three years or more of asset management or corporate employee service operations or project management

•    Proficient with MS offices like excel, word, power point etc

•    Prefers for three or more years of experience in Product Management and enterprise SaaS products support

•    Strong communication and project coordination skills

•    Bilingual(Korean) required